Jobs

​Are you looking for an exciting career in benefits or making a change? These area companies are looking for candidates just like you. From time to time we will post open positions in the DFW area.  These positions are being filled by DFW ISCEBS members or friends and colleagues of our members. Other ways to find benefits related jobs include searching the major career websites using the search term "CEBS".

Account Manager
SimplePay Health
Posted 2/12/21

Job Description
Holmes Murphy is one of the nation’s largest privately held insurance brokerage companies. It is our mission to promote health, protect wealth, and deliver peace of mind to our clients. We pride ourselves on being a place where employees love what they do, and who they do it with!

Offering a fast-paced work environment and vibrant company culture, there really is no place like Holmes! We are looking to add a Account Manager to join our SimplePay Health team in Dallas, TX or remotely. Ideal candidates will have an innovative mindset, strong interpersonal skills, and a love of learning.
​
The Account Manager is responsible for assisting with the customer’s total service experience with SimplePay Health. Interacts directly with clients and vendor partners to manage day-to-day tasks for assigned clients, to ensure that both client expectations and SimplePay Health operational goals are met on time and within budget.  The above service will be provided in a professional and timely manner.
Duties
Client Management
  • Assists with service experience of customers by working directly and with vendor partners as required to ensure issues are resolved promptly and accurately meeting the customer’s expectations.
  • Attends and helps facilitate customer meetings regularly to assess trend and keep abreast of any escalating issues and service trends. Complete Salesforce updates for client updates and decisions.
  • Attend weekly Implementation calls and assist with managing follow-up items.
  • Open Enrollment support including updating Power Point presentation by client; meet with Strategic Consultant to review PowerPoint & print/ship materials prior to meetings.
  • Provide implementation support. Coordinate the implementation of new business customers and new vendor partners.
  • Own the service experience of customers by working directly and with vendor partners as required to ensure issues are resolved promptly and accurately meeting the customer’s expectations
  • Day to day customer service support.

Vendor Relationships
  • Works under senior team member's guidance to assist with resolution of vendor issues.
  • Learn and understands how emerging market conditions impact client health and welfare plans from a cost and clinical perspective
  • Maintain positive working relationships and clear communication with co-workers, clients and vendor partners.
  • Establish and manage timelines that clearly identify all tasks, task durations, and team resources responsible for completing the tasks and milestones needed to complete assigned projects.
  • Prepare and create materials for presentations, utilizing software packages such as Excel, PowerPoint, and Word.
  • Attends client meetings as needed.
  • Schedule and assist with meeting facilitation; owns and updates agendas and project plans
  • Research and handle escalated client issues or questions.
  • Provide renewal support to Strategic Consultant, including updating Salesforce.
  • May perform other duties as assigned.

Internal Relationships
  • Provides timely, accurate, courteous, and appropriate responses to co-workers, clients and insurance carriers.
  • Shows initiative with respect to problem-solving opportunities
  • Maintain positive working relationships and clean communication with co-workers, client and vendor partners.
  • Learning to understand plan designs, funding arrangements, benefit/demographic adjustments, stop-loss insurance, out of network savings arrangements.
  • Project management of basic financial/reporting/ H&W benefits projects.
  • Supports benefit strategy.
  • Drafts employee communications and reviews with other team members.
 
​Knowledge, Skills, and Abilities: 
  • General knowledge of employee benefit coverages and the ability to apply that knowledge in the performance of the job duties.
  • Ability to read, understand and analyze health coverages, forms and policies.
  • Ability to maintain state-specific life/health insurance agent’s license or obtain within three months of hire.
  • Good communication skills and the ability to apply these skills in either verbal or written form when interacting with various clients, vendor partners, company personnel, and team members.
  • Ability to travel and meet with clients to provide information/materials or to assist with employee meetings, as necessary.
  • Ability to operate a computer and working knowledge of various software packages such as, Outlook, Word, PowerPoint and Excel.
  • Knowledge of organizational methods and the ability to manage multiple tasks/duties simultaneously.
  • Ability and willingness to consistently participate in internal and external educational opportunities to enhance knowledge of current insurance topics or relevant system improvements.
  • Willingness to attend on-site vendor trainings and meetings.
  • Ability to keep current on industry trends to include legislative compliance issues.
  • Ability to be available for work on a daily basis and extended hours as necessary.
  • Ability to assist in other work related duties, as necessary.
  • Must be knowledgeable of and comply with Holmes Murphy’s Client Privacy Policy, HIPAA regulations and E&O procedures and policies.
Qualifications and Benefits
Qualifications:
  • Bachelors degree or equivalent experience.
  • Active state-specific Life/Health Insurance agent license, or the ability to obtain within three months of hire
  • 0-3 years experience in employee benefits, human resources, insurance or other related field preferred.
Benefits:
  • Responsible Time Off
  • Tuition Reimbursement
  • Fitness Reimbursement
  • Parental Leave
  • 401k Profit Sharing
  • Flexible/remote work arrangements
Holmes Murphy & Associates is an Equal Opportunity Employer.

Sr. Strategic Client Consultant
SimplePay Health
Posted 2/12/21

Job Description
Holmes Murphy is one of the nation’s largest privately held insurance brokerage companies. It is our mission to promote health, protect wealth, and deliver peace of mind to our clients. We pride ourselves on being a place where employees love what they do, and who they do it with!

Offering a fast-paced work environment and vibrant company culture, there really is no place like Holmes! We are looking to add a Sr. Strategic Client Consultant to join our SimplePay Health team in Dallas, TX or remotely. Ideal candidates will have an innovative mindset, strong interpersonal skills, and a love of learning.
​
The purpose of this position is to contribute to profitability, value, and growth of revenue in existing business and assuring quality service delivery to clients in accordance with the established objectives and procedures of Simple Pay Health. In addition, provide technical expertise, and develop/strengthen client relationships, as well as, to provide effective customer service in a professional and timely manner. Assists sales team in marketing ACAP Health programs as needed. In addition, the Sr. Strategic Consultant should demonstrate strong leadership skills to the rest of the team, including mentoring inside staff.
Duties
Client Service Responsibilities:
  • Manage all aspects of a client account including primary responsibility for maintaining overall relationship with client at the executive level; communicate more complex client strategies to partners.
  • Monitor client performance and work with internal team to implement strategies to increase program engagement and program outcomes.
  • Responsible for client retention and renewal strategy.
  • Provide final review of employee communications, proposals, documents and contracts; provide feedback to Account Manager as needed.
  • Coordinate the implementation of new business customers.
  • Communicate daily with vendor partners and internal teams to ensure proper administration of accounts (including contract concerns, underwriting issues, claim situations.
  • Conduct enrollment meetings and customer sponsored health fairs for assigned customers.
  • Participate/support new business and finalist presentations to represent service experience and demos
  • Ensure account accuracy to include reviewing coverages, renewals, applications, invoicing, Benefit Summaries, SBC, SPDs, etc.

Vendor Management
  • Assist in vetting of prospective vendor partners.
  • Develop strong working relationships with insurance carrier/vendor contacts and identify opportunities to form strategic partnerships to enhance product and sevice delivery to clients and grow revenue; manage escalated vendor issues and negotiate, when necessary.
  • Attends client meetings. Provides Financial/Clinical consulting to clients with respect to their employee benefit health and welfare plans; Responsible for presenting financial/clinical data to clients.
    Awareness of opportunities provided by emerging market conditions that impact client health and welfare plans from a cost and clinical perspective.
  • Advocate for the client, researching and resolving issues, contract concerns, etc. with vendors, as situations arise.

Team Duties
  • Actively participate in the professional development of Account Manager on assigned accounts. Share knowledge, work effort and provide guidance and feedback to Account Manager on assigned accounts and delegate as appropriate.
  • Demonstrate a leadership role within the team and throughout the agency, participates in team meetings, and provides back up when necessary.
  • Provides timely, accurate, courteous, and appropriate responses to co-workers, clients and vendor partners.
  • Identifies and takes ownership of problem-solving opportunities.
  • Maintain positive working relationships and clean communication with co-workers, client and vendor partners.
  • Awareness of opportunities with respect to plan designs, funding arrangements, benefit/demographic adjustments, stop-loss insurance, out of network savings arrangements.
  • Project management of complex financial/reporting/ H&W benefits projects.
  • Recommends complex strategic and tactical initiatives based upon clinical and financial data.
  • Collaborate with client team to set the benefit strategy for clients.
  • Oversees employee communication strategy and deliverables.
  • Employ Holmes Murphy Policies and Procedures to execute all job-related responsibilities.

Knowledge, Skills, and Abilities:
  • Thorough knowledge of employee benefit coverages and standard underwriting procedures with the ability to apply that knowledge in the performance of the job duties.
  • Capable of exercising discretion, in confidential matters, and using independent judgment.
  • Excellent communication skills and the ability to apply these skills in either verbal or written form when interacting with various clients, carriers, company personnel, and team members.
  • Ability to operate a computer and working knowledge of various software such as, Microsoft Word, Excel, CRM (Salesforce), etc.
  • Ability to work with detail and maintain a high level of accuracy.
  • Ability to understand and analyze employee benefit coverages without supervision from others.
  • Ability to perceive client needs and take initiative to support those needs.
  • Ability to effectively present in front of client executives and large groups.
  • Able to multi-task and prioritize work, voluntarily extends hours, and/or solicits additional resources when necessary to ensure timely completion of tasks.
  • Professional demeanor.
  • Self-disciplined and motivated.
  • Knowledgeable of and comply with HMA's Client Privacy Policy, HIPAA regulations and E&O procedures and policies.
Qualifications and Benefits
Qualifications:
  • Bachelor’s degree (in a business or human resources context preferred) or equivalent work experience preferred.
  • Active state-specific Life/Health Insurance Agent license or ability to obtain within three months of hire.
  • 7+ years’ experience preferably in a life/health, employee benefits or provider organization.
Benefits:
  • Responsible Time Off
  • Tuition Reimbursement
  • Fitness Reimbursement
  • Parental Leave
  • 401k Profit Sharing
  • Flexible/remote work arrangements
Holmes Murphy & Associates is an Equal Opportunity Employer.
Proudly powered by Weebly